Lost your Qatar ID? Don’t panic, it’s a big deal, but fixable. This card unlocks healthcare, banking, and travel in Qatar. Each year, over 10,000 residents lose theirs. Follow this simple guide to report and replace it using Ministry of Interior (MOI) services.
What is the Process to Recover Lost Qatar ID? (Quick Answer)
To recover a lost Qatar ID, report it via MOI Qatar’s website or Metrash2 app. Visit portal.moi.gov.qa, select “Residence Permit Services,” or use Metrash2’s “Residency” section. Submit your QID number and loss details, pay QR 200, and get a replacement in 3-7 days. Act fast!
Why You Must Report a Lost Qatar ID?
Your Qatar ID (QID) proves you’re a legal resident. Without it, you can’t visit Hamad Medical Corporation hospitals, open bank accounts with Qatar National Bank, or board flights. Reporting it lost stops fraud and starts the replacement process. And if you want to check your Qatar ID, you can do so at our page on Qatar ID Check.
The MOI Qatar demands this step first. In 2024, over 2 million people use2d Metrash2 for residency tasks, showing how vital these tools are.
How to Report a Lost Qatar ID Online?
The MOI Qatar website makes reporting simple. Here’s the process:
1. Go to the MOI Website
Open portal.moi.gov.qa. This official government site handles all residency services.
2. Click MOI Forms
Find “MOI Forms” on the homepage. Tap it to see residency options.

3. Pick Residence Permit Services
Choose “Residence Permit Services.” This section covers Qatar ID and visa issues.

4. Find the Loss Form
Look for “Resident Data Modification Form.” It’s used for lost IDs, passports, and name changes.

5. Fill It Out
Add your “Loss Report Number” and “Date of Report” if you have them from Qatar Police. If not, explain the loss briefly.
6. Submit It
Check your details, then send the form. MOI Qatar links it to your QID file.
This online option works anytime. You need your 11-digit QID number like “305” for 2005 to start. It’s fast and beats waiting in line.
Using Metrash2 to Report a Lost Qatar ID
The Metrash2 app speeds things up. Qatar’s government built it for easy access to over 250 services, including visa and ID tasks. Here’s how:
1. Get the App
Download Metrash2 from Google Play or the App Store. It’s free and simple to set up.
2. Sign In
Use your QID number and PIN to log in. New users register with a Qatar phone number.
3. Tap Residency
Hit “Residency” on the home screen. This area manages Qatar ID and immigration permits.
4. Report the Loss
Select “Replace Damaged or Lost ID.” Follow the steps to report your missing QID.
5. Add Details
Type your QID number and how you lost it. Keep it short and correct.
6. Pay and Send
Pay QR 200 with a card Visa or Mastercard works. Submit it, and you’re done.
Metrash2 shines for expats and citizens. In 2025, MOI Qatar updated it with a cleaner look and faster tools like e-wallet payments.
Reporting a Lost Qatar ID Offline
Prefer face-to-face help? Visit an MOI Service Center. Here’s what to do:
1. Head to a Center
Go to an MOI office in Doha, Al Wakrah, or Umm Salal. They’re open 6 AM to 6 PM, Sunday to Thursday.
2. Bring Papers
Carry your passport, a QID copy (if you have one), and a Qatar Police report if filed.
3. Grab a Form
Ask for the “Lost ID Report” form. Staff can guide you through it.
4. Pay the Fee
Hand over QR 200 cash or card, depending on the center. Submit the form.
5. Keep the Receipt
They’ll give you a slip. Hold onto it as proof.
Offline suits those without internet or who need extra support. MOI Qatar data shows 15% of residents still choose this in 2024.
Steps to Replace Your Lost Qatar ID in 2025
Once reported, get a new QID. Here’s the replacement process:
1. Start Online or In-App
Use Metrash2 (“Residency” > “Replace Lost ID”) or the MOI website (“Residence Permit Services”).
2. Enter Info
Type your QID number, passport details, and loss report proof. Upload a passport scan if asked.
3. Pay QR 200
Use a card online or pay at a center. It’s the standard visa and ID fee.
4. Pick Delivery
Collect your ID at an MOI office or pay QR 20 for Qatar Post to bring it.
5. Wait a Few Days
Processing takes 3-7 days. Check Metrash2’s “Application Status” for updates.
Your new QID keeps the old expiry date. MOI Qatar issued 50,000+ replacements last year in 2024, proving the system works well.
Lost Your Qatar ID Abroad? Get a Return Permit
If you lose your QID outside Qatar, you need a Return Permit to come back. Here’s how:
- Tell Your Sponsor
Contact your employer or family sponsor like Qatar Airways for workers. They apply for you. - Apply via Metrash2
Your sponsor logs in, picks “Leave Notification” > “Return Permit,” and selects “Lost ID.” Fee: QR 200. - Receive the Permit
It arrives by email. It lasts 14-30 days for re-entry. - Show It at Immigration
At Hamad International Airport, present the permit and passport. Replace your QID after landing.
Staying out over six months raises the fee to QR 500. Keep a QID photo handy airlines like Qatar Airways might accept it with the permit.
Documents You Need
For reporting and replacing, bring:
- Passport: Original plus a copy.
- QID Number: Memorize it or have a copy.
- Police Report: Optional, from Qatar Police if you filed one.
- Sponsor Details: Employer’s QID or company name—like Ooredoo or Sidra Medicine.
Having these cuts delays. Missing items slow down your visa and ID process.
Fees and Processing Times
- Reporting: Free online/in-app; part of replacement offline.
- Replacement Fee: QR 200.
- Delivery: QR 20 (optional).
- Time: 3-7 days, up to 14 if tricky.
Fees depend on residency status. Citizens pay less; expats under firms like Qatar Petroleum might see small changes. Check MOI Qatar for 2025 updates.
Tips to Stay on Track
- Report Fast: Do it within 24 hours to block misuse.
- Save Copies: Keep a QID scan on your phone.
- Update Apps: Use the latest Metrash2 for visa and ID tasks.
- Track It: Watch your status on Metrash2.
Wrapping Up
A lost Qatar ID isn’t the end of the world. MOI Qatar’s website, Metrash2 app, or service centers make reporting and replacing it straightforward. Over 2 million residents rely on these every year. Use this guide, get your new QID, and stay legal in Qatar without hassle.
Frequently Asked Questions
Q. What Should I Do Right Away If My Qatar ID Goes Missing?
Lost your Qatar ID? Act quick! Report it using the Metrash2 app or MOI Qatar website. Tap “Residency” or “Residence Permit Services,” add your QID number, and explain the loss. This stops trouble and starts the fix—takes just minutes to keep you safe.
Q. How Long Does It Take to Get a New Qatar ID After Losing It?
Wondering about the wait? After reporting to MOI Qatar, a new Qatar ID usually arrives in 3-7 days. If details get tricky, it might stretch to 14 days. Track it on Metrash2 under “Application Status” to know exactly when it’s ready.
Q. Can I Travel Back to Qatar Without My Qatar ID?
Stuck abroad with no QID? Yes, you can return! Your sponsor—like your boss or family—applies for a Return Permit on Metrash2. It costs QR 200 and lands in your email. Show it at Hamad International Airport with your passport to get in.
Q. What Papers Do I Need to Replace My Lost Qatar ID?
Need a new QID? Grab your passport (original and copy), your QID number, and maybe a Qatar Police report if you filed one. If sponsored—like by Qatar Airways—bring their details too. These make the MOI Qatar process smooth and fast.
Q. How Much Does It Cost to Fix a Lost Qatar ID?
Worried about cash? Replacing a Qatar ID costs QR 200 through Metrash2 or MOI Qatar. Want it delivered by Qatar Post? Add QR 20. Fees might shift a bit for citizens or expats check MOI’s 2025 rules to be sure.

Hi, I’m Haya Al-Nuaimi, the owner of QatarCheck.com. On my website, you’ll find detailed guides on exploring the Qatar visa process, including the mandatory medical exam. As a Qatari national, I’m passionate about helping others successfully obtain their visas to live and work in my home country.